If products are not what you expected you may return them within 14 days from the date of delivery. Returned goods must not be damaged or worn and all original labels and hangtags are required.

Products may also be returend to our online store following the instructions:

- complete online return form available in your account or print and complete the contract withdrawal form available at online store’s website

- pack the products – you may use the same package you received the goods in originally. You may attach the receipt as well, it will make the money return process easier and faster;

- prepaid package send to the following address:

M & T POLSKA KATARZYNA MOCH 
ul. Zgoda 12, 60-128 Poznań / POLAND

You will receive the refund within few days after we receive your package (to a bank account ).

Please note: Carriage costs are not refundable and return carriage is payable by the customer.

An exemplary pattern withdrawal form

STATEMENT REGARDING WITHDRAWAL FROM REMOTE AGREEMENT

________________________________, on _____________

________________________________

 

________________________________

________________________________

(data of the client)

 

M & T POLSKA KATARZYNA MOCH 
ul. Zgoda 12, 60-128 Poznań 
www.klamki-mt.pl
info@klamki-mt.pl

 

Pursuant to § 7, section 1 of the act of 2nd March 2000 on the protection of certain customer rights and on the liability for damage caused by dangerous products (consolidated text: Journal of Laws of 2012, item 1225), I hereby announce that I withdraw from the remote agreement I concluded via the klamki-mt.pl ran by M&T POLSKA. (residing in Poznan (60-128) at ul. Zgoda 12) with regard to the following goods constituting the subject matter of order No. (order number) __________________________ or receipt/invoice No. _______________________ and which were delivered to me on* _______________________:

 

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

 

Order number _________________________*

Invoice/receipt number ________________________*

 

*Providing these data will make return process easier and faster. 

 

I enclose the above-indicated goods in an unchanged condition.

 

Please reimburse me for their purchase price by transferring it:

-           to account No.:

___________________________________________________________________________

-           I am returning the purchase to M&T POLSKA - please reimbruse me in cash. 

 

____________________

(date, signature)